Payments
At Hometri, we place a high value on a smooth and dependable delivery process to deliver our superb products right to your door. To make sure everything goes smoothly and effectively, please become acquainted with our delivery policy:
Contact us
For any inquiries or assistance regarding your delivery, feel free to contact our customer service team at sales@hometri.co.za or call +27 69 176 0348
At Hometri, we strive to make your delivery experience as convenient as possible, ensuring that our carefully curated products reach you in perfect condition and on time. Thank you for choosing Hometri for your home transformation needs.
Delivery Zones and Charges
- Hometri currently offers deliveries within Gauteng at a flat rate of R150.
- For orders outside of Gauteng, arrangements can be made with a trusted third-party courier. Additional charges will apply, and our team will provide you with a quotation based on your location.
Delivery Timelines:
- Furniture: Our custom-crafted furniture pieces may take up to 14 working days for delivery. We take pride in ensuring each item is meticulously crafted to meet our high standards before reaching your home.
- Decor Accessories: For smaller items such as decor accessories, expect delivery within 7 days from the date of order placement.
Delivery Process
- Once your order is confirmed, our logistics team will contact you to schedule a convenient delivery time.
- On the scheduled delivery day, our professional team will ensure the safe and careful handling of your items.
- For orders outside of Gauteng utilizing third-party couriers, tracking details will be provided to keep you informed of the delivery progress.
Additional Information
- Please ensure that someone is available at the delivery address to receive and sign for the items.
- If there are any specific delivery instructions or restrictions, kindly communicate these details to our team during the order confirmation process.